TTC Agency Brand Image

    Tax Payment Options for Delinquent Property Taxes

    ___________________________________________

    ü  Submit a Request for COVID-19 or non-COVID-19 Penalty Cancellation by June 30, 2020
    ü  Pay the base Tax/Penalties Between Now & June 30, 2020 (no add’l fees charged)
     ü   Apply for the 5-Year Payment Plan (18 percent annual interest) after July 1, 2020


    We understand and share your concerns about the impacts of COVID-19 on each of you during these unprecedented times. We have several options to assist you if you were not able to pay your property taxes by April 10. Please note that all parcels unpaid now have a 10 percent penalty and a $23 fee added. 

    ·         If you have been directly impacted by COVID-19 and did not pay your property taxes by April 10, you will have your penalties cancelled. These taxpayers will need to complete the COVID-19 penalty cancellation form. We require that the COVID-19 Penalty Cancellation requests be submitted by June 30. Although we were not able to change the payment deadline, we are extending the time for you to submit and pay the base property taxes until June 30, but we encourage paying as soon as you are able. To submit a COVID-19 penalty cancellation request, you must:

    a.    Complete the request form describing in detail how you were impacted by COVID-19 and unable to make a timely payment of  property taxes by April 10.

    b.    Include available documentation to support your request and date and sign the form. 

    c.     Include a check for the second installment of taxes (without penalties and fees).

    d.    Mail the form, the available documentation and your check to the address on the form or if you have paid the taxes online, just email us the form and available documentation to ttcinfo@ttc.ocgov.com. 

    e.    All submissions will be reviewed and approved on a case-by-case basis.


    Examples of direct impacts due to COVID-19 include: illness, hospitalization, quarantine, loss of employment or business closures. Examples of documentation include hospitalization documents, doctor’s notes, employment notifications such as business closure, layoff notice, rent receipt postponement notices/waivers, CA EDD Unemployment Insurance claim letter, etc. As these requests will be reviewed on a case-by-case basis, we encourage you to apply and provide your specific circumstances to be considered.  See COVID-19 FAQs at ttc.ocgov.com/proptax/infofaq/penalties.

    ·         If you were not directly impacted by COVID-19, but were unable to deliver payment by April 10, we still may be able to help.  We encourage you to review the limited exceptions where cancellation of penalties may be granted and if you believe that you qualify, complete the penalty cancellation form.  Some examples include payment of the wrong parcel and hospitalization on April 10. See examples at ttc.ocgov.com/proptax/infofaq/penalties and information on the cancellation form.

    ·         If you are not able to request either penalty cancellation above, then we encourage you to pay the full amount owed by June 30 (no additional fees and interest through June 30, 2020).  You can pay online by eCheck (no cost), online by credit/debit card (2.29 percent service fee applies), mail in your payment or drop off your payment in our depository payment box located on Ross Street (601 N. Ross St.) with close adjacent metered parking.    

    ·         If you are unable to pay by July 1, 2020, the law requires that interest at 1.5 percent monthly (18 percent annually) be charged on all unpaid accounts. We encourage you to apply for our 5-Year Payment Plan and mail the application to us after July 1, 2020. This program requires a 20 percent deposit of the property taxes outstanding plus a set-up fee of $25, then annual payments of 20 percent of the total due by April 10 of each year. Interest is charged at 1.5 percent monthly (18 percent annually). There is no prepayment penalty. Taxpayers can make payments online or by mailing in a check anytime to reduce the outstanding balance, which provides some payment flexibility. We will mail taxpayers a reminder to pay each April 10, and the plan requires that all future property taxes on the parcel to be paid as required.

    Note:  You can also drop it off at the Treasurer-Tax Collector’s payment depository box at 601 N. Ross St., which has close adjacent metered parking.

    Finally, in this time of uncertainty, we encourage you to check out our Financial Literacy page that includes links to the Paycheck Protection Program and information on unemployment insurance assistance. 

    You can email us at ttcinfo@ttc.ocgov.com or call us at 714-834-3411 (9 a.m. to 5 p.m.). For the latest information about COVID-19, visit the COVID19info.ocgov.com website. 

    Please stay safe.

    Sincerely, Shari L. Freidenrich, Orange County Treasurer

    Welcome to the Treasurer-Tax Collector

    Shari L. Freidenrich, CPA, CCMT, CPFA, ACPFIM


    The primary mission of the Treasurer- Tax Collector is to invest public funds in a manner which provides maximum security of principal and preservation of capital. The secondary emphasis is providing adequate liquidity so participants may meet their operating cash flow needs. Finally, we work to achieve a market rate of return while conforming to all applicable laws, statutes and resolutions governing the investment of public funds.

    In addition, our office collects and distributes property taxes for over 200 local agencies in Orange County. We provide billing and collection services for multiple county agencies and our technology and streamlined processes minimize agency costs while maximizing agency revenue.

    Our focus is on providing excellent customer service to both local agencies and taxpayers. We offer a variety of customer service options to best suit your agency or personal needs, including online payment options, forms and answers to common questions. Please take a look around the website. We welcome your comments or suggestions on how we can better service you. Thank you for visiting and come back soon.

    Shari L. Freidenrich - Bio 

    Enhanced ways to reach key data on our website:


    ocgov.com/octaxbill Property tax statement information (view, print, pay)
    ocgov.com/octaxreminder Secured tax bill reminder service by text or email
    ocgov.com/ocunsecuredreminder Unsecured tax bill reminder service by text or email
    ocgov.com/postmarks Important information about postmarks
    ocgov.com/taxdefaultedproperty Properties with delinquent taxes
    ocgov.com/melloroos Information on Mello Roos (CFD) bond issuances
    ocgov.com/gov/assessor Change of Mailing Address form
    ocgov.com/octaxparking Civic Center Parking Map – major construction has closed some parking lots
    ocgov.com/octaxauction Upcoming property tax auctions information service by text or email
    ocgov.com/octaxauctionreminder Property tax auction reminder service by text or email
    ocgov.com/unclaimedfunds Unclaimed funds held by the Treasurer
    ocgov.com/ocinvestments Public Funds Investment Portfolio information


    Frequently Used Numbers

     

    Other County Numbers

    Tax Billing/Payment Information (714) 834-3411 (9 am to 4:45 pm) or ttcinfo@ttc.ocgov.com   AlertOC (Register to be informed of emergencies) http://www.alertoc.com/
    Assessor (Real Property Valuations): (714) 834-2727   Assessor (Real Property Valuations): (714) 834-2727
    Assessor (Business Property Valuations): (714) 834-2930   Child Support Services: (866) 901-3212
    Boats & Aircraft Valuations: (714) 834-2772   Clerk Recorder (Birth/Marriage/Death): (714) 834-2500
    Change of Ownership: (714) 834-5031   County of Orange Information: (855) 886-5400
    Address Changes: (714) 834-2939   Hazardous Waste (Four County sites): (714) 834-6752 or http://www.oclandfills.com/
    Auditor/Controller's Office: (714) 834-2450   Procurement: (714) 567-7314 or VendorRegistration@ocgov.com
    Homeowner’s Exemptions: (714) 834-3821   Sheriff-Coroner (Non-emergency): (714) 834-4350
    Institutional Exemptions: (714) 834-2779   Registrar of Voters (Voter Registration/Elections): (714) 567-7600 or http://www.ocvote.com/
    Veteran’s Exemptions: (714) 834-5945    
    Clerk Recorder (Property Records): (714) 834-2500