Payment Methods and Locations

Yes! You may pay online through your checking or savings account without being charged a service fee. When you pay by "eCheck" you authorize us to automatically debit the amount from your checking or savings account. To pay this way, go to ocgov.com/octaxbill, enter your parcel number and select the tax bill you want to pay. Click on the link to "PAY BY eCheck". Enter all the required information for your account including your email address (then you will receive an emailed receipt) and click Submit. The payment will process and once processed, the page will provide you with a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference if you did not include your email address. You should receive an email within 30 seconds of this page appearing. If you do not get to the page that provides a payment confirmation number, then your payment was not processed.

Yes. An ACH debit block protects a bank account from unauthorized electronic transactions. If you have selected to pay by eCheck and have an ACH debit block on your bank account, you must inform your bank of the County of Orange Company ID number (CID) in order to preauthorize the debit and prevent your property tax payment from being rejected. The ID is a 10-digit number used to identify an originator of the transaction. The County’s ID is 9956000928. Please provide this information to your bank and confirm that it has been set up prior to submitting the eCheck.

Questions? E-mail us at treasurer@ttc.ocgov.com

Yes! We accept American Express, Discover Card, MasterCard and Visa whether you want to pay your taxes in person, over the phone or via the internet. Please note a 2.29% service fee (minimum charge of $1.95) will apply. To pay by phone, call (714) 834-3411 or go to ocgov.com/octaxbill to pay online. Enter all the required information for your account including your email address (then you will receive an emailed receipt) and click Submit. The payment will process and once processed the page will provide you with a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference if you did not include your email address. You should receive an email within 30 seconds of this page appearing. If you do not get to the page that provides a payment confirmation number, then your payment was not processed.

Yes! You can pay by debit card in person, through our website or on our automated telephone system. A 2.29% service fee (minimum charge of $1.95) will apply for all debit cards paid through our website or automated telephone system. Go to ocgov.com/octaxbill to pay online. Enter all the required information for your account including your email address (then you will receive an emailed receipt) and click Submit. The payment will process and once processed the page will provide you with a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference if you did not include your email address. You should receive an email within 30 seconds of this page appearing. If you do not get to the page that provides a payment confirmation number, then your payment was not processed. You may also call (714) 834-3411 to pay through the automated telephone system. If you want to pay by debit card in person only in our office, a flat fee of $2.95 will be charged.

Yes! Enter your APN or parcel address at ocgov.com/octaxbill and then click find. Click on the APN number to view your online statement for this parcel. Check the pay both installments button and then click on the form of payment you wish to use. Then, enter all the required information for your account including your email address (then you will receive an emailed receipt) and click Submit. The payment will process and once processed, the page will provide you with a payment confirmation number. Please remember to print this page or write down the payment confirmation number for reference, if you did not include your email address. You should receive an email within 30 seconds of this page appearing. If you do not get to the page that provides a payment confirmation number, then your payment was not processed. If you check the pay first installment button, you will not be able to pay separately for the second installment until the website shows your first installment as paid.

Payments, corrections and other adjustments take 2-3 business days before they are reflected on the website. All online payments are time and date stamped; as long as your payment confirmation date is before the midnight on the last timely payment date, your taxes will be considered timely.

Once you realize that you mistyped any of the account information you submitted, it is important to update it right away with the correct information. Corrections can only be made on the same day the erroneous information was submitted. In other words, if you mis-keyed your account number or routing number when you tried to pay online today, you need to contact our office at (714) 834-3411 to request a same day void of your incorrect payment. Corrections can only be made on same-day transactions for payments made by ACH.

Payments made by eCheck take 2-3 business days before they are reflected in your bank account.  All online payments are time and date stamped; as long as your payment confirmation date is on or before the last payment date, your taxes will be considered timely.

Overpayments and duplicate payments are automatically refunded to the payee.  It normally takes 4-6 weeks for a refund check to be issued.  During the busy installment seasons, we have a very large volume of refunds and it may take a few weeks longer.  If you think you are due a refund but have not received it yet, please call our office at (714) 834-3411 or email us at ttcinfo@ttc.ocgov.com.

Since it takes 2-3 days for your first installment payment to settle, our system does not yet reflect that the first installment has been paid.  California Revenue and Taxation Code 22607 states that the second installment may be paid separately only if the first installment has been paid.  Once the first installment payment shows “paid” on our website, you can proceed with processing the second installment.

We cannot accept multiple payment sources through our website or telephone system.  You may pay with multiple payment methods by visiting us at our office location and our staff can assist you with multiple payment sources, including cash.  For further information, please contact us at (714) 834-3411.

You can mail a check and include the parcel number in the memo field on your check.  You may also print a copy of your bill from our website at  ocgov.com/octaxbill and send in the payment stub with your check.

Once you click on one of the button selections to make your payment online by either eCheck, credit card or debit card, you will be taken to our third-party processing vendor’s secured payment website where the confidential banking or card information will be entered.  There are two general indications of a secured web page.  Once you are on the page where your confidential information is entered, you will note that the URL (web page address) display begins with “https”.  This indicates that the information will be encrypted before it is sent to the payment vendor.  In addition, there is an icon that looks like a “Lock”.  This icon is standard among secure web browsers.  When you click on the lock you will receive more detailed information about the security of the website.

You can pay in person by check, credit/debit card (including multiple cards) or by cash at our office located at 601 N. Ross Street in Santa Ana. Directions and parking information are located on our “Info & Contact Us” page.